“Institutions have total control over the medical quality, and that’s what I think they should be judged on.”

Dr. Robert I. Grossman, CEO, NYU .

70% patient outcome,30% patient satisfaction;

A recommended metric to evaluate the quality of care provided by hospitals.

What do you consider when choosing a hospital?

Patient outcomes,safety, satisfaction, hospital environment and the swiftness of hospital staff  to calls for help are just a few metrics to consider before  you choose healthcare centers.

Process Measures– Responsiveness of hospital staff: How long does it take hospital staff to respond to patients request for help?Write review on hospital performance

Structural Rating –Consider the environment where patients receive care. Write review on hospital environment

Outcome Rating –Consider what happens to a patient while receiving care. Are foreign objects forgotten in the body? Write patient satisfaction review

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